As utilities expand their demand-side offerings, they’re offering customers a variety of programs, including EV managed charging, time-of-use rates, demand response, and more. Customers are increasingly enrolled in multiple programs at once—but they are missing a coordinated experience tying them together. This workshop addresses the fragmented customer experience (CX) for […]
Presented by Jess Burgess In-person, LIVE Instructor-Led Training Course Date: Monday, August 31, 2026 Time: 1:00 PM – 5:00 PM ET Instructor: Jess Burgess Location: DoubleTree by Hilton Montreal (1255 Rue Jeanne-Mance, Montréal, QC H5B 1E5, Canada) Earnable CEUs: 0.4 Earnable PDHs: 4 Fee: $625 CAD for members, $750 CAD for non-members Please note: Registration fees and membership points are […]
Presented by M. Sami Khawaja, PhD, The Cadmus Group and Quinn Parker, ENCOLOR In-Person, LIVE Instructor-Led Training Course Date: October 26-29, 2026 Time: 8:30 AM-4:30 PM (T-TH), 8:30 AM-12:30 PM (F) Instructor: M. Sami Khawaja, PhD, Terra Santa and Quinn Parker, ENCOLOR Location: Verity (111d Queen St E, Toronto, ON M5C 1S2, Canada) Earnable CEUs: 2.7 Earnable PDHs: 27 […]